FAQs

I just received my slime and it is stick! What do I do?

In your slime pack you will receive a small packet of white powder called borax. Borax is used to activate PVA glue into slime. Add the borax powder into a cup of warm to hot water and mix until dissolved. Once you have your mixture add small drops of borax water (now called slime activator) into your slime and kneed in until you have reached your desired texture. Do not add to much as this will make your slime tough and less stretchy. Please keep this borax water safe once you have made it as it will come in handy if your slime ever becomes sticky again. I suggest to leave it in a clear water bottle but to make it as borax water so you do not drink the borax water. Please do not eat or drink slime or slime activator.  

I've added too much slime activator/ my slime feels hard! What do I do?

If you have ordered white glue slime the quickest way to make it soft and stretchy again is to leave it somewhere room temperature/warm over night and see if this helps soften up the glue. If this does not work add small amounts hair conditioner or face cream into your slime and kneed it in until you have reached your desired texture.

If your slime is a clear glue base the best thing to do is to also leave it somewhere room temperature/warm for 2-3 days and then come back to it. 

I have allergies/ sensitive skin. What is in your slimes?

Do not play with slime if your skin reacts to PVA glue, borax, food colouring/inks, fragrances, cosmetic and body products. All my slimes are made with school/crafts products. Always make sure you wash your hands before and after you play with slime.

I want to cancel my order. 

 All orders on slime and squishy toys are final due to hygiene and product waste reasons. I do not offer cancellations, returns, exchanges or refunds on these products.

My clear slime is not clear anymore. What do I do?

Clear slime does not stay clear forever. Once you start playing with your slime air bubbles will form inside the slime. These will pop over the course of a few days. But due to the nature of your environment slime will pick up dirt, dead skin cells or any small particles on your hands, fingers and surfaces. 

My slime is not here yet? What do I do?

All international orders will be sent with tracked and signed for shipping. This means you will be able to track your order with the royal mail and once the package arrives you will have to sign for it as proof you have received it. International orders can take up to 1-4 weeks to arrive depending on your location. 

All UK orders are sent as standard delivery which can take 3-5 working days with the royal mail. Once your package gets to your location the post office will scan your item to track it to confirm it has arrived to you. If you have any further problems please feel free to contact me.

I WILL NOT BE HELD ACCOUNTABLE FOR ANY LOSS OR DAMAGE TO PRODUCTS DUE TO IN CORRECT INFORMATION OR POSTAL ISSUES. Always double check your information before submitting your order.